I previously purchased a digital version of Brindlewood Bay some time ago. Should I still get this one?
Yes! This is the ultimate Brindlewood Bay edition. Not only is there a hardcover book and pdf, each edition will have double digit full-color works of art by Cecilia Ferri, significant revisions, additional content, and additional mysteries, as well as all the stretch goal content as it is unlocked. We estimate these editions will be three times as long as the original black and white digital edition.
Last updated: April 28, 2022 17:57
Does Brindlewood Bay support two-player or solo play?
While Brindlewood Bay requires at least two players and a Keeper to fully play, we are excited that the stretch goal Bed, Breakfast, & Beyond will create a unique two-player experience! Additionally, the Community Cookbook will feature a solo mystery game hidden in the margins of the page!
Last updated: April 28, 2022 17:58
Will I be able to add the Community Cookbook after the campaign is over, perhaps on Backerkit?
We wanted to have something special for folks who were supporting us at the Kickstarter stage. As it turns out, the Community Cookbook is the perfect item! If you want it, add it on to any pledge while the campaign is live, or pick up the Murder Mavens bundle.
Last updated: April 28, 2022 18:00
Does the estimated shipping cost include UK/EU VAT and import, or is that the backer’s responsibility.
As it turns out, the estimated shipping cost is for shipping only; backers are responsible for the VAT/import costs on their end.
Last updated: April 28, 2022 18:00
Is there a way to combine shipping orders, especially orders going to the UK/EU?
We are working on options for this. If you have gotten several orders together, please message us directly with the number of orders and shipping location, and we can see if we can work with you. If you are a retailer and would like to order multiple copies of Brindlewood Bay and Nephews in Peril, please contact us directly at [email protected].
Last updated: April 28, 2022 18:00
Will there be a retailer tier available?
If you are a retailer and would like to order multiple copies of Brindlewood Bay and Nephews in Peril, please contact us directly at [email protected].
Last updated: April 28, 2022 18:00
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.